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Oracle 1Z1-456 Exam Syllabus Topics:

Oracle Fusion Customer Relationship Management 11g Sales Essentials Sample Questions:

1. You are the company administrator for Oracle Fusion CRM applications. While configuring the business objects, you will need to capture non-standard information. You decide that the Notes functionality is best suited to this task.
After you have created a new note type during the note setup process, you will be able to__________.

A) transfer information from the note object to standard fields within Oracle Fusion CRM
B) leave the mapping blank in order to provide end users with a "view all" option
C) add custom fields to the note object
D) import the information from a legacy system
E) map the note type to the business object to aid in end user searching, filtering, and reporting

2. You are the administrator in charge of Oracle Fusion CRM configuration for your company. While configuring products, you identify a gap where Fusion doesn't provide a default method of capturing company's custom account code.
Select the two possible methods used to customize the application and capture the data.

A) Use an Extensible flexfield.
B) Use a Descriptive flexfield.
C) Run a SQL command to alter the database and add a column for the account code.
D) Use a Key flexfield.
E) Use Oracle Pane Composer to modify the product page.

3. A sales representative has been assigned to sell a new server product launched by his organization to its existing customers. Select two activities the sales Representative can perform as part of sales prospecting in Oracle Fusion Sales.

A) Create a quote for the prospect in Oracle Fusion Sales.
B) Create a Sales Campaign to invite all prospects' contacts for an upcoming road show.
C) Use keyword search to identify existing customers with the old server product line.
D) Use Customer Center to review the prospects' pending service requests.
E) Use LinkedIn to discover more about the prospect organization contact.

4. A sales representative has closed revenue of amount X for a territory for the year 2011, and amount Y for the same territory for the year 2009. Amount X is 122% of amount Y.
The market potential for the territory for the year 2012 is an additional 10%.
Select the best rule to identify the appropriate quota amount (110% of amount X) for the same sales rep for the territory for 2012.

A) percentage change in a measure over three name time periods
B) percentage change in a measure value over two named periods
C) X% growth of a measure overthree year exponential moving average
D) weighted average of a measure over the past three years
E) Scale a measure from a past period by X%.

5. A customer has implemented Oracle Fusion Territory Management. The sales users are interested in previewing the sales accounts, opportunity revenue times, and leads that are assigned to them as part of the territory definition. Identify two options that would provide them with the preview option.

A) Assignment Preview
B) Territory Preview
C) Forecast
D) Quota
E) Analysis

Solutions: