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ITILFND04: Key Principles and Models – the learners are required to understand the major models and principles of service management and be able to balance opposing forces in it. They should know about the following:

• • Service strategy;• Service design;• Continuous service improvement.

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ITIL v3 Foundation: Career opportunities

Those professionals who have the ITIL v3 Foundation certification are popular among most companies that have adopted the ITIL technology as their internal IT standard. This certificate is valuable for any specialist regardless of the field that he or she has majored in. Moreover, this certification will make you valuable to small- as well as medium-sized businesses. They are increasingly recognizing the value of ITIL and looking for the employees who hold this certificate. Thus, if you obtain it, you will be able to get promotion, salary increment, and respect from your colleagues. The average salary of any certified professional is $88,108 and can be as high as $148,000.

ITIL v3 Foundation: Prerequisites

It is important to note that any individual interested in ITIL can go for the ITIL v3 Foundation certification without any problems as it does not have any prerequisites, other than passing the corresponding exam. This foundational-level certificate covers all the areas of the service lifecycle, which is why it is so beneficial for all the candidates.

EXIN ITILFND Exam Syllabus Topics: