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Genesys GCP-GC-IMP Exam Syllabus Topics:

Genesys Cloud Certified Professional - Implementation Sample Questions:

1. Which of the following statements are true? (Choose two.)

A) You cannot view either type of log file.
B) Media capture logs can be read only with the support of customer care.
C) You can view protocol capture logs but not media capture logs.
D) You can view both protocol and media capture logs.

2. Where do you add the list of IP or CIDR addresses allowed or denied access to an External or Phone Trunk?

A) Availability
B) Outbound
C) Calling
D) SIP Access Control

3. Instant messaging costs are significantly less than long-distance phone conversations.

A) True
B) False

4. What is the maximum file size that a user can upload into Genesys Cloud Documents?

A) 100 MB
B) 2 GB
C) No Limit
D) 10 MB

5. You want to upload a checklist to Genesys Cloud so that the Adventure Specialists can all access it to use when preparing for a new adventure. Which menu item would you click to start the upload process?

A) Chat Icon
B) Admin
C) Activity
D) Documents

Solutions: