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WGU Organizational-Behavior Exam Syllabus Topics:

WGU Organizational Behavior (GTO1, C715) Sample Questions:

1. If a work group's goal is to share information, what is a work team's goal?

A) To maximize individual inputs
B) To create collective performance
C) To reduce costs
D) To maximize random and varied skills

2. What is a purpose of employee evaluations?

A) To measure the psychological symptoms of organizational dysfunctionality
B) To assist management in making human resource decisions
C) To educate employees on the personalities of supervisors and help them adjust to management styles
D) To serve as a screening device for hiring new employees

3. What is an aspect of cross-functional teams that makes them difficult to manage?

A) It takes time to build trust and teamwork among people with different experiences and perspectives.
B) Cross-functional leaders prevent team members from making their own decisions.
C) Team leaders cannot ensure that team members are located in the same work unit.
D) Cross-functionality fluctuates too frequently.

4. Employee A noticed that Employee B was late for work, and A's perception of why B was late will determine what action A takes in this situation. Considering attribution theory, which factors will determine A's perception regarding whether B's behavior was internally or externally caused?

A) Situation, attributes, and alternatives
B) Distinctiveness, consensus, and consistency
C) Problem, criteria, and alternatives
D) Creativity, relationships, and expertise

5. Which dimension of the Fiedler contingency model is associated with the degree of influence a leader has over variables such as hiring, firing, discipline, promotions, and salary increases?

A) Task structure
B) Leader-member relations
C) Leader-member exchange
D) Position power

Solutions: