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WGU Operations-Management Exam Syllabus Topics:

WGU Operations Management (C215, VDC2) Sample Questions:

1. Which tier-level supplier directly supplies materials or services to a processing and packaging plant?

A) Tier two suppliers
B) Tier five suppliers
C) Tier four suppliers
D) Tier three suppliers
E) Tier one suppliers

2. Which project life cycle phase focuses on determining whether the proposed project is technically, financially, and operationally viable?

A) Planning
B) Execution
C) Conception
D) Feasibility analysis

3. What is the common theme in total quality management (TQM) across all functions in an organization?

A) To enhance management software
B) To ensure profit from product changes
C) To reward people rather than teams
D) To satisfy customer needs

4. Why is capacity requirements planning (CRP) important?

A) It provides the ability to compare available production capabilities to the planned workload.
B) It coordinates availability of materials for production processes.
C) It creates a transparent view of lead time and overtime usage in work centers.
D) It enables an assessment of employee production efficiency.

5. Which concept of variation measures the central tendency of a set of data?

A) Standard deviation
B) Range
C) Variable
D) Mean

Solutions: